Conference Center Events & Guest Services Coordinator

Next Frontier Capital; Kentucky; On-site; USD 38,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Conference Center Meeting Coordinator to deliver exceptional hospitality for clients and colleagues.

You will escort guests, support meeting planning, and assist Event Planners with coordinating small and larger events, while maintaining flawless communication across catering, AV, security, and facilities teams. Ideal candidates have a Bachelor degree and 3+ years in hospitality, with strong customer service, organizational skills, and proficiency in EMS and

Qualifications

• Bachelor degree required.
• 3+ years’ experience in Hospitality Industry, including 5-Star Hotels, Event Planning and Food & Beverage with high-touch service and strong organizational skills.

Responsibilities

• Stand, greet and welcome clients; escort to meeting rooms and offer coat room/bag check.
• Attend to guest needs and ensure a seamless visitor experience.
• Collaborate with catering, security, AV, events, and facilities teams to ensure service delivery.
• Manage front desk functions: phones, emails, and review meeting room requests.
• Join Event Planners on pre-conference calls and assist with data entry and event execution.
• Check meeting rooms against Banquet Event Order (BEO) and ensure setups meet client specs.
• Master EMS to detail reservations and manage event logistics.
• Understand meeting room capabilities and catering offerings to advise clients.
• Lead planning of small events and support larger events with coordination.
• Be flexible with early mornings or late evenings for event coverage.

Skills

Customer service

Organizational skills

Interpersonal communication

Attention to detail

Education

Bachelor degree

Tools

EMS booking system

Microsoft Office

Audio-visual systems

Job description

JPMorgan Chase & Co. is seeking a Conference Center Meeting Coordinator to deliver exceptional hospitality for clients and colleagues.

You will escort guests, support meeting planning, and assist Event Planners with coordinating small and larger events, while maintaining flawless communication across catering, AV, security, and facilities teams. Ideal candidates have a Bachelor degree and 3+ years in hospitality, with strong customer service, organizational skills, and proficiency in EMS and