Condition Management Support Specialist - Remote/Onsite

Cottingham & Butler; Waterloo (IA); Hybrid; USD 42,000 - 52,000; Full time

Job summary

HealthCheck360 is hiring for a Condition Management Account Coordinator. You will answer inbound calls from participants and make outbound outreach for those enrolled in the Condition Management Program. No prior experience required as training will be provided.

Ideal candidates have strong customer service skills and can perform well in a team. The role focuses on patient communication, documentation, and support within a health program setting, with opportunities for professional growth.

Qualifications

• Detail oriented, strong customer service skills, able to work independently and in a team.
• Benefits start Day 1 and comprehensive health and retirement options.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

Detail oriented

Most Benefits start Day 1

Flex Spending or HSA

401(k) with company match

Profit-Sharing/ Defined Contribution

PTO/ Paid Holidays

Company-paid ST and LT Disability

Maternity Leave/ Parental Leave

Job description

HealthCheck360 is hiring for a Condition Management Account Coordinator. You will answer inbound calls from participants and make outbound outreach for those enrolled in the Condition Management Program. No prior experience required as training will be provided.

Ideal candidates have strong customer service skills and can perform well in a team. The role focuses on patient communication, documentation, and support within a health program setting, with opportunities for professional growth.