Condition Management CNA

Cottingham & Butler; Dubuque (IA); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Day 1 benefits

FSA/HSA

401(k) match

Profit sharing

PTO & Holidays

Disability (STD/LTD)

Maternity Leave

Job summary

Cottingham & Butler’s Health and Wellness division in Dubuque, IA is hiring for a Condition Management CNA. The role involves answering inbound calls, making outbound calls to participants in the program, and documenting communications.

Training is provided and no prior experience is required, making it accessible for candidates with healthcare or customer service backgrounds. The position emphasizes participant-first service and a collaborative, open-door culture, with onsite work in Dubuque

Qualifications

• Customer service experience preferred; medical setting experience valued.
• Willingness to train; no prior experience required.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

Detail oriented

Most Benefits start Day 1

FSA/HSA

401(k) match

Profit sharing

PTO

Disability (STD/LTD)

Parental leave

Job description

Location: Onsite in Dubuque, IA. Also accepting remote applicants.

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management CNA role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Essential Functions

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Specific Skills

• Detail oriented
• Most Benefits start Day 1
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/ Defined Contribution (1-year waiting period)
• PTO/ Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/ Parental Leave

About Cottingham & Butler’s Health and Wellness Division

Cottingham & Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.