Condition Management CNA — Remote Friendly, On-the-Job Training

Cottingham & Butler; Dubuque (IA); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Day 1 benefits

FSA/HSA

401(k) match

Profit sharing

PTO & Holidays

Disability (STD/LTD)

Maternity Leave

Job summary

Cottingham & Butler’s Health and Wellness division in Dubuque, IA is hiring for a Condition Management CNA. The role involves answering inbound calls, making outbound calls to participants in the program, and documenting communications.

Training is provided and no prior experience is required, making it accessible for candidates with healthcare or customer service backgrounds. The position emphasizes participant-first service and a collaborative, open-door culture, with onsite work in Dubuque

Qualifications

• Customer service experience preferred; medical setting experience valued.
• Willingness to train; no prior experience required.

Responsibilities

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Skills

Detail oriented

Most Benefits start Day 1

FSA/HSA

401(k) match

Profit sharing

PTO

Disability (STD/LTD)

Parental leave

Job description

Cottingham & Butler’s Health and Wellness division in Dubuque, IA is hiring for a Condition Management CNA. The role involves answering inbound calls, making outbound calls to participants in the program, and documenting communications.

Training is provided and no prior experience is required, making it accessible for candidates with healthcare or customer service backgrounds. The position emphasizes participant-first service and a collaborative, open-door culture, with onsite work in Dubuque