Concierge - The Pointe at Bentonville

Venterra Realty; Bentonville (AR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k matching

Paid vacation

Educational assistance

Volunteer time off

Discounts

Job summary

Venterra Realty is seeking a Concierge at The Pointe at Bentonville to assist residents, staff clubhouse operations, and provide friendly, solution-oriented service. You will respond to resident requests, share local information, and help organize events while maintaining security and a well‑presented front desk.

The ideal candidate has at least 2 years in customer service, excellent communication, and strong multitasking skills.

Qualifications

• Minimum of 2 years of customer service experience.
• Must present a neat and professional appearance.
• Strong multi-tasking and organizational skills.
• Dependable, trustworthy, and detail oriented.
• Flexible schedule availability, including evenings and weekends.
• Excellent communication skills.
• General computer proficiency and familiarity with basic office equipment.
• Basic office skills such as faxing, typing, and filing.

Responsibilities

• Assist residents and provide excellent service in the clubhouse.
• Monitor clubhouse activities and enforce rules.
• Address resident requests with tailored solutions and recommendations.
• Provide information on local attractions and organize clubhouse activities.
• Ensure clubhouse security by locking doors at end of hours.
• Perform general office duties as needed.

Skills

Customer service

Communication

Multi-tasking

Organization

Dependability

Professional appearance

Computer basics

Office equipment

Flexible schedule

Job description

ROLE: Concierge

REPORTS TO: Community Manager

LOCATION: The Pointe at Bentonville

THE OPPORTUNITY

Our Concierge employees are responsible for assisting residents, providing excellent service in the clubhouse, monitoring clubhouse activities, ensure residents follow established rules, address resident requests with tailored solutions and recommendations, offer information on local attractions such as shopping, dining, and recreation, help organize and assist with clubhouse activities, secure the clubhouse by locking doors at the end of operating hours, and perform general office duties as needed.

CANDIDATE PROFILE

• Minimum of2 years of customer service experience.
• Must present aneat and professional appearance.
• Strongmulti-taskingandorganizational skills.
• Dependable, trustworthy, and detail oriented.
• Flexible schedule availability, including evenings and weekends.
• Excellentcommunication skills.
• General computer proficiency and familiarity with basic office equipment.
• Basic office skills such as faxing, typing, and filing.

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub .

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com . Explore our communities at VenterraLiving.com , and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.” Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process. Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.