Concierge Security Supervisor — Lead, Protect, and Serve

GardaWorld; Kirkland (WA); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Paid Holidays

Disability Insurance

Life Insurance

Uniform provided

Job summary

GardaWorld Security Services in Kirkland, WA is hiring a Concierge Security Supervisor. You will lead security operations, mentor officers, and manage coverage across 1st, 2nd, and 3rd shifts in office towers, hotels, and shopping centers.

The role emphasizes exceptional customer service, post order compliance, incident response, and detailed reporting. A valid driver’s license and a clean MVR are required, with background checks and screenings standard.

Qualifications

• Must have Security Supervisory/Managerial experience
• Must have a valid state driver's license
• Must have a clean motor vehicle report
• Must be at least 21 years of age or older
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better

Responsibilities

• Providing leadership and direction during incidents or emergencies
• Assisting with training and onboarding officers on site-specific expectations
• Providing post coverage when operationally necessary
• Supervising and providing day-to-day direction to Security Officers
• Coordinating shift coverage and responding to staffing gaps or call-offs
• Conduct patrols to spot any suspicious activity
• Control access points and verify identities
• Ensuring officers follow post orders, site procedures, and GardaWorld standards
• Respond quickly to incidents or potential threats
• Provide excellent customer service while maintaining security
• Write detailed reports on events and incidents
• Collaborate with authorities during serious situations
• Ensure the safety and protection of individuals and property

Skills

Leadership

Customer service

Communication

Training

Security operations

Shift scheduling

Education

High School Diploma or GED

Job description

GardaWorld Security Services in Kirkland, WA is hiring a Concierge Security Supervisor. You will lead security operations, mentor officers, and manage coverage across 1st, 2nd, and 3rd shifts in office towers, hotels, and shopping centers.

The role emphasizes exceptional customer service, post order compliance, incident response, and detailed reporting. A valid driver’s license and a clean MVR are required, with background checks and screenings standard.