Concierge Security Supervisor - 1st Shift, Great Benefits

GardaWorld; Cleveland (OH); On-site; USD 24,000 - 35,000; Full time

Job summary

GardaWorld Security Services is seeking a Concierge Security Supervisor in Cleveland, OH. You will focus on customer service, welcome visitors, verify identities, and guide people while maintaining safety across shifts in office towers, hotels, and shopping centers.

The role emphasizes access control, patrols, incident reporting, and coordination with emergency teams. Applicants should have a HS diploma and pass a thorough screening, with a strong customer-service mindset.

Qualifications

• Authorized to work in the United States
• High School Diploma or GED required
• Able to ace (and pass) an extensive screening process
• Excellent customer service skills
• Proficient in basic phone and computer skills

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Exceptional customer service

Basic phone & computer skills

Security/Military/Law Enforcement exp

Authorized to work in the U.S.

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Supervisor in Cleveland, OH. You will focus on customer service, welcome visitors, verify identities, and guide people while maintaining safety across shifts in office towers, hotels, and shopping centers.

The role emphasizes access control, patrols, incident reporting, and coordination with emergency teams. Applicants should have a HS diploma and pass a thorough screening, with a strong customer-service mindset.