Concierge Security Supervisor - Customer-Centric Leader

GardaWorld; Saint Louis Park (MN); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Job summary

GardaWorld Security Services in Saint Louis Park, MN is hiring a Concierge Security Supervisor to lead a frontline team and deliver exceptional customer service within office towers, hotels, and shopping centers. The role emphasizes welcoming visitors, managing access, and coordinating with emergency responders, with a set schedule Monday–Friday 7am–3pm and a competitive hourly wage of $23.50.

Qualified candidates will have HS diploma or GED, be authorized to work in the U.S., and bring strong

Qualifications

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Pass an extensive screening process
• Demonstrate exceptional customer service skills
• Proficient in basic phone and computer skills
• Military or Law Enforcement experience is a plus
• You have security experience
• You have customer service experience
• You have prior leadership and supervisory experience
• You have a state license if required

Responsibilities

• Welcome, verify identity, and guide visitors
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Authorized to work in the U.S.

High School Diploma or GED

Extensive screening process

Exceptional customer service

Phone & computer skills

Military or Law Enforcement experience

Security experience

Customer service experience

Leadership and supervisory experience

State license if required

Job description

GardaWorld Security Services in Saint Louis Park, MN is hiring a Concierge Security Supervisor to lead a frontline team and deliver exceptional customer service within office towers, hotels, and shopping centers. The role emphasizes welcoming visitors, managing access, and coordinating with emergency responders, with a set schedule Monday–Friday 7am–3pm and a competitive hourly wage of $23.50.

Qualified candidates will have HS diploma or GED, be authorized to work in the U.S., and bring strong