Concierge Security Supervisor: Lead Guest Safety & Service

GardaWorld; Minneapolis (MN); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Disability insurance

Life insurance

Uniform provided

Job summary

GardaWorld Security Services seeks a Concierge Security Officer in Minneapolis, MN. You will deliver exceptional customer service while managing access and guiding visitors in settings such as office towers, hotels, and shopping centers.

This role offers a full-time schedule (M–F, 7 a.m. to 3 p.m.), a competitive wage of $24.15 per hour, and a benefits package including medical, dental, and vision insurance, a 401(k) with employer matching, PTO, holidays, disability coverage, and life insurance.

Qualifications

• Be authorized to work in the U.S.
• High School Diploma or GED
• Pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Military or Law Enforcement experience considered a plus
• You have security experience.
• You have customer service experience.
• You have prior leadership and supervisory experience.
• You have a state license if required

Responsibilities

• Welcome visitors and verify identity
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Security experience

Leadership & supervision

Communication skills

Authorized to work in the U.S.

Documentation & reporting

Education

High School Diploma or GED

Job description

GardaWorld Security Services seeks a Concierge Security Officer in Minneapolis, MN. You will deliver exceptional customer service while managing access and guiding visitors in settings such as office towers, hotels, and shopping centers.

This role offers a full-time schedule (M–F, 7 a.m. to 3 p.m.), a competitive wage of $24.15 per hour, and a benefits package including medical, dental, and vision insurance, a 401(k) with employer matching, PTO, holidays, disability coverage, and life insurance.