Concierge Security Lead - Protect & Delight Visitors

Garda World Security; Watertown (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO and paid holidays

Disability coverage

Life insurance options

Uniform provided

Job summary

GardaWorld Security is seeking a Concierge Security Ambassador in Watertown, WI. The role focuses on customer service, access control, and safety across office towers, hotels, and shopping centers.

The position offers a set schedule: full-time, 1st shift, 7 a.m. to 3 p.m., Monday through Friday, with benefits including medical, dental, vision, 401(k) with matching, PTO, holidays, disability coverage, life insurance, and uniform provided.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required
• Must pass an extensive screening process
• Exceptional customer service skills required
• State license if required
• Previous supervisor experience preferred

Responsibilities

• Welcoming visitors and guiding them, verifying identity
• Manage access control for the site
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety and protection of individuals and property

Skills

Customer service

Access control

Patrols

Incident reporting

Communication

Education

High School Diploma or GED

Tools

Phone skills

Computer skills

Job description

GardaWorld Security is seeking a Concierge Security Ambassador in Watertown, WI. The role focuses on customer service, access control, and safety across office towers, hotels, and shopping centers.

The position offers a set schedule: full-time, 1st shift, 7 a.m. to 3 p.m., Monday through Friday, with benefits including medical, dental, vision, 401(k) with matching, PTO, holidays, disability coverage, life insurance, and uniform provided.