Concierge Security Supervisor - 2nd Shift/Overnight (Boston)

Northeast Security; Boston (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Parking On-Site

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. is seeking a Full-Time Concierge Security Supervisor for the 2nd shift and overnight in Boston, MA. The role leads the security concierge team at premiere sites and ensures top-tier guest services while following post procedures.

Position requires professional appearance, strong customer service, and security leadership experience. Pay is $24.00–$25.55/hour with on-site parking; schedule options include two Monday–Friday shifts.

Qualifications

• Customer Service Experience required.
• Receptionist or guest service experience required.
• Two to three years of previous security Concierge and reception experience, or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.

Responsibilities

• Monitor security concierge personnel to ensure guest services are satisfactory.
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Maintain effective communications with all assigned security personnel.

Skills

Customer service

Post monitoring

Client management

Leadership

Security operations

Conflict resolution

Communication

Multi-tasking

Policy compliance

Team coordination

Education

High School Diploma/GED Equivalent

Job description

Northeast Security, Inc. is seeking a Full-Time Concierge Security Supervisor for the 2nd shift and overnight in Boston, MA. The role leads the security concierge team at premiere sites and ensures top-tier guest services while following post procedures.

Position requires professional appearance, strong customer service, and security leadership experience. Pay is $24.00–$25.55/hour with on-site parking; schedule options include two Monday–Friday shifts.