Security Supervisor & Guest Services Leader

Northeast Security Inc.; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. is seeking Security Supervisors in Boston, MA and surrounding areas for full-time and part-time roles. The positions include 2nd and 3rd shift with weekend coverage, paying around $27 per hour, with comprehensive benefits.

You will monitor security concierge staff, respond to inquiries, ensure policy compliance, review reports, and deliver a professional guest experience while maintaining strong customer service and team leadership.

Qualifications

• High school diploma required.
• Excellent customer service and communication skills.
• Experience supervising security staff and handling reports.

Responsibilities

• Oversee security concierge staff and guest services.
• Respond to inquiries and anticipate customers' needs.
• Ensure compliance with procedures, policies, and regulations.
• Review and approve reports and duty logs.
• Maintain timely notification of serious incidents.

Skills

Customer service

Security supervision

Leadership

Communications

Report writing

Policy compliance

Scheduling

Education

High School Diploma

Tools

MS Office

Job description

Northeast Security, Inc. is seeking Security Supervisors in Boston, MA and surrounding areas for full-time and part-time roles. The positions include 2nd and 3rd shift with weekend coverage, paying around $27 per hour, with comprehensive benefits.

You will monitor security concierge staff, respond to inquiries, ensure policy compliance, review reports, and deliver a professional guest experience while maintaining strong customer service and team leadership.