Concierge Security Officer -Guest-First Guard with Growth

GardaWorld; Louisville (KY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Uniform provided at no cost

Job summary

GardaWorld Security Services is seeking a dedicated Concierge Security Officer in Louisville, KY. You will focus on exceptional customer service while guiding visitors, verifying identities, and maintaining secure access across shifts.

Responsibilities include patrols, incident response, and clear reporting. A strong emphasis on communication and teamwork will help protect people and property in busy environments like offices and hotels.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required.
• Pass an extensive screening process.
• Exceptional customer service skills.
• Proficient in basic phone & computer skills.
• Security, Military or Law Enforcement experience is a plus.
• State license if required.

Responsibilities

• Welcome, verify identity, and guide visitors.
• Manage access control.
• Perform patrols and identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure safety and protection of individuals and property.

Skills

Customer service

Verbal communication

Interpersonal skills

People-facing roles

Education

High School Diploma or GED

Tools

Phone & computer basics

Job description

GardaWorld Security Services is seeking a dedicated Concierge Security Officer in Louisville, KY. You will focus on exceptional customer service while guiding visitors, verifying identities, and maintaining secure access across shifts.

Responsibilities include patrols, incident response, and clear reporting. A strong emphasis on communication and teamwork will help protect people and property in busy environments like offices and hotels.