Concierge Security Officer - Guest Experience Lead

MaineGuide; Owensboro, Northern (KY, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay $17.50/hour

Full-time schedule

Benefits package including medical, 4?

401(k) with employer matching

Paid time off

Uniform provided

Job summary

GardaWorld Security Services is hiring a Concierge Security Officer in Owensboro, KY. You will serve as a welcoming Concierge, verify identities, and guide visitors while maintaining high customer-service standards across shifts in office towers, hotels, and shopping centers.

The role emphasizes security duties with a strong customer service component and requires passing a comprehensive screening process and valid U.S. work authorization.

Qualifications

• Be authorized to work in the U.S.
• Have High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Phone & computer skills

Security experience a plus

Education

High School Diploma or GED

Job description

GardaWorld Security Services is hiring a Concierge Security Officer in Owensboro, KY. You will serve as a welcoming Concierge, verify identities, and guide visitors while maintaining high customer-service standards across shifts in office towers, hotels, and shopping centers.

The role emphasizes security duties with a strong customer service component and requires passing a comprehensive screening process and valid U.S. work authorization.