Concierge Security Guard - Front Desk

GardaWorld; Burlington (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Uniform provided at no cost

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance options

Career growth opportunities

Job summary

GardaWorld Security Services in Burlington, WI is seeking a Concierge Security Ambassador to provide exceptional customer service while safeguarding people and property. You will verify identities, guide visitors, and manage access at office towers, hotels, or shopping centers on a set full-time swing shift schedule.

The role emphasizes strong communication, quick incident response, and collaboration with emergency teams.

Qualifications

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Communication

Phone & computer skills

Security awareness

Authorized to work in the U.S.

Education

High School Diploma or GED

Job description

GardaWorld Security Services is Now Hiring a Concierge Security Ambassador! Ready to suit up as a Security Guard in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence. As a Security Ambassador – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s In It For You

• Site Location: Burlington, WI
• Set schedule:
  • Full time, swing shift, Friday & Saturday 3 p.m. to 11 p.m. then Sunday & Monday 11 p.m. to 7 a.m.
• Competitive hourly wage of $18.75 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities Of a Concierge Security Ambassador

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications For Concierge Security Guard

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

Wisconsin License # 16156-62