Concierge Representative

Horizon Trust Company; Henderson (NV); On-site; USD 40,000 - 43,000; Full time

Job summary

Horizon Trust Company in Henderson, Nevada, is seeking a Concierge Representative who is passionate about people and customer success. The ideal candidate will be outgoing and positive, focusing on relationship building with both clients and team members.

This role involves identifying opportunities for process improvement, documenting them, and training team members to create a healthy work environment. Compensation ranges from $40,000 to $43,000 yearly.

Responsibilities

• Proactively seek opportunities within the team and department.
• Generate process solutions and document them.
• Execute training of knowledge to teams.

Job description

The Concierge Representative is passionate about People, Quality, Innovation, and Customer Success. This role is outgoing and positive in all situations while also consistently reinforcing the ability and importance of relationship building, both with their team and external clients.

They are expected to be proactive in seeking out areas of opportunity within the team and department, capitalizing on them by generating process solutions and formulating plans to document them and execute the training of knowledge to their teams. All of these qualities are expected to be done while promoting a happy and healthy work environment.

Compensation: $40,000 - $43,000 yearly