Concierge Referral Specialist

TGH Senior Center Powered by Greenbrook Medical; Brooksville (FL); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off + paid sick time

401(k) with company match

Job summary

Greenbrook Medical in Brooksville, FL is seeking a Referral Coordinator to manage referrals end-to-end. You will own the referral process, coordinate patient appointments, verify insurance, and maintain precise documentation in the EMR. This role supports clinic operations and improves patient flow.

The ideal candidate has 3+ years in referral coordination or CMA, with strong communication, multitasking, and a patient-first mindset. On-site with daytime hours; bilingual English/Spanish is a plus.

Qualifications

• 3+ years as referral coordinator or medical assistant, ideally in primary care
• 2+ years managing referrals from primary care to specialists
• Strong communication skills to build trust with patients and teammates
• Bilingual in English and Spanish is a plus

Responsibilities

• Own the referral process from start to finish, including authorizations
• Coordinate appointments and follow up until completion
• Verify insurance and eligibility to prevent delays
• Document accurately in the EMR and maintain patient files

Skills

Referral coordination

Communication skills

Multitasking

Bilingual English/Spanish

Detail-oriented

Education

CMA (Certified Medical Assistant)

High school diploma or equivalent

Tools

EMR (Electronic Medical Records)

Job description

Greenbrook Medical in Brooksville, FL is seeking a Referral Coordinator to manage referrals end-to-end. You will own the referral process, coordinate patient appointments, verify insurance, and maintain precise documentation in the EMR. This role supports clinic operations and improves patient flow.

The ideal candidate has 3+ years in referral coordination or CMA, with strong communication, multitasking, and a patient-first mindset. On-site with daytime hours; bilingual English/Spanish is a plus.