Concierge, Receptionist

Sonida Senior Living; Town of Oneonta (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Paid training

Employee assistance program

Job summary

Heritage at the Plains at Parish Homestead, Oneonta, NY 13820, USA, a Sonida Senior Living community, is seeking a friendly Receptionist to welcome residents and visitors and manage front-desk duties.

You will answer calls, direct inquiries, handle mail, and support a compassionate senior living team. We offer competitive pay, full-time hours, benefits, and paid training.

Qualifications

• Enjoy providing exceptional customer service to residents and visitors.
• Appreciate being a dependable and responsible team member.

Responsibilities

• Answer telephones and direct calls to the appropriate person.
• Greet and direct visitors to the community.
• Receive, sort, and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services.
• Resolve customer questions and concerns.

Skills

Customer service

Team player

Enthusiastic

Detail oriented

Dedicated

Job description

Heritage at the Plains at Parish Homestead
Oneonta, NY 13820, USA

Description

Find your joy here, at Heritage at The Plains, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Heritage at The Plains, a premier retirement community in Oneonta, NY, provides quality care to residents in an INDEPENDENT LIVING, ASSISTED LIVING, MEMORY CARE community.

What we offer you:

Pay Rate: $16-$17 per hour

Full Time

Thursday, Friday 11p-7a and Sunday, Monday 3p-11p

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
  • Sage - Improve call light response time and improvement to service and care
• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Qualifications

Behaviors

Preferred

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.