Concierge-PD

Catholic Health Services; Village of Rockville Centre (NY); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Shift differentials

Flexible scheduling

Supportive environment

Growth opportunities

Job summary

Mercy Hospital, a 375-bed not-for-profit facility, is seeking a Concierge to be the welcoming face for patients and visitors. Greet arrivals, escort guests, provide basic information, answer calls, and assist with mail and deliveries as needed.

This role offers competitive pay with shift differentials and flexible scheduling in a mission-driven, team-oriented environment. High school diploma required; hospital or customer service experience preferred; strong communication and compassionate

Qualifications

• High school diploma required.
• Customer service or hospital experience preferred.
• Strong communication and interpersonal skills.
• Compassion and professionalism in sensitive situations.
• Ability to multitask and work independently.
• Basic computer proficiency.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Escort guests to their destinations.
• Provide basic patient and facility information.
• Support patient concerns with Patient Relations.
• Answer front desk calls and take messages.
• Manage mail and deliveries as needed.

Skills

Customer service

Hospital experience

Communication

Multitasking

Independence

Computer literacy

Education

High school diploma

Tools

Basic computer skills

Job description

Overview

Concierge

Location: Mercy Hospital - A Member of Catholic Health

Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit.

As a Concierge you’ll be the warm, welcoming face that supports patients and visitors throughout their visit.

Job Details

Job Responsibilities

• Greet and assist patients and visitors upon arrival
• Escort guests to their destinations
• Provide basic patient and facility information
• Support patient concerns in partnership with Patient Relations
• Answer front desk calls and take messages
• Manage mail and deliveries as needed

Job Requirements

• High school diploma required
• Customer service or hospital experience preferred
• Strong communication and interpersonal skills
• Compassion and professionalism in sensitive situations
• Ability to multitask and thrive under pressure
• Comfortable working independently
• Basic computer proficiency

Why Join Us

• Competitive pay with shift differentials
• Flexible scheduling to fit your lifestyle
• Supportive, team-oriented environment
• Opportunities to gain experience and grow within the organization

Be part of something bigger. Join Mercy Hospital and help us nourish and heal through excellence in food service.

Salary Range

Starting from USD $27.00/Hr.

The rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.