Concierge-PD

Catholic Health; Village of Rockville Centre (NY); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Shift differentials

Flexible scheduling

Growth opportunities

Job summary

Mercy Hospital – A Member of Catholic Health in New York seeks a friendly Concierge to welcome patients and visitors and support them during their visit.

You’ll greet arrivals, escort guests, share basic hospital information, assist with patient concerns with Patient Relations, answer front desk calls, and manage mail and deliveries. Join a mission-driven team delivering compassionate care.

Qualifications

• HS diploma required.
• Customer service or hospital experience preferred.
• Strong communication and interpersonal skills.
• Compassion and professionalism in sensitive situations.
• Ability to multitask and thrive under pressure.
• comfortable working independently.
• Basic computer proficiency.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Escort guests to their destinations.
• Provide basic patient and facility information.
• Support patient concerns in partnership with Patient Relations.
• Answer front desk calls and take messages.
• Manage mail and deliveries as needed.

Skills

Customer service

Hospital experience

Strong communication

Interpersonal skills

Compassion

Multitasking

Independence

Basic computer literacy

Education

High school diploma

Job description

Concierge

Mercy Hospital – A Member of Catholic Health. Join a mission-driven team at Mercy Hospital, a 375-bed not-for-profit hospital known for compassionate care that treats the whole person: body, mind, and spirit.

Overview

Location: Mercy Hospital – A Member of Catholic Health

As a Concierge you’ll be the warm, welcoming face that supports patients and visitors throughout their visit.

Job Responsibilities

• Greet and assist patients and visitors upon arrival
• Escort guests to their destinations
• Provide basic patient and facility information
• Support patient concerns in partnership with Patient Relations
• Answer front desk calls and take messages
• Manage mail and deliveries as needed

Job Requirements

• High school diploma required
• Customer service or hospital experience preferred
• Strong communication and interpersonal skills
• Compassion and professionalism in sensitive situations
• Ability to multitask and thrive under pressure
• Comfortable working independently
• Basic computer proficiency

Why Join Us

• Competitive pay with shift differentials
• Flexible scheduling to fit your lifestyle
• Supportive, team-oriented environment
• Opportunities to gain experience and grow within the organization

Be part of something bigger. Join Mercy Hospital and help us nourish and heal through excellence in food service.

Salary Range

Starting from USD $27.00/Hr.

The rate listed does not include any differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, employees are eligible for generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.