Concierge, Part-Time - Topanga

Louis Vuitton; Los Angeles (CA); On-site; USD 49,000 - 58,000; Full time

Benefits offered by this job

Employee discounts

Commission opportunities

Paid time off

Retirement plans

Job summary

Louis Vuitton is seeking a passionate Concierge to join our luxury retail team in Los Angeles. You will be the first point of contact for clients, building genuine relationships and guiding them to the right departments while maintaining an exceptional client experience.

You will support coordinating client appointments and in-store events, collaborate with the Client Experience team, and help uphold the brand promise with courtesy and integrity.

Qualifications

• Customer service experience in luxury retail preferred.
• Ability to build genuine relationships with clients and understand their needs.
• Excellent communication with high degree of courtesy and integrity.

Responsibilities

• Build genuine relationships with clients and determine their needs, directing them to appropriate departments.
• Be the client’s first contact in-store, setting the tone for their experience and greeting with courtesy.
• Coordinate with Client Experience and store teams to maintain daily client appointments and in-store events, and support calendar management.

Job description

About The Job

Louis Vuitton is looking for a passionate, creative, and driven Concierge to join our incredible Team.

Job responsibilities

The Concierge will ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store.

The Concierge will achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store.

Profile

• Building a genuine relationship with the Client by determining the Client’s needs and offering direction to appropriate departments and Universes.
• Be the client’s first point of contact within the store and set the tone for the client’s experience while they are with us.

The appointed candidate will be offered an hourly rate within the range of USD $24-28 plus the opportunity for commission, various paid time off programs*, two retirement plans both with employer contributions*, and employee discount/perks. *pending hours worked .

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Please see our Privacy Policy for information on the personal information we collect from job applicants, how we use it, and your rights with respect to this information.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Reference LVM33972