Concierge - 57th Street

LVMH Group; New York (NY); On-site; USD 34,440 - 38,572; Part time

Benefits offered by this job

Paid time off programs

Retirement plans with employer contributions

Employee discounts

Job summary

LVMH Group is seeking a dedicated Concierge in New York, New York, to join Louis Vuitton's team. This role focuses on creating genuine client relationships, ensuring exceptional customer experiences while meeting individual and team goals.

Candidates can expect competitive hourly pay between $25.00 and $28.00, along with commission opportunities, retirement plans, and employee discounts. Louis Vuitton values diversity and offers extensive career development and training opportunities.

Qualifications

• Passionate, creative, and driven individual with strong interpersonal skills.
• Ability to build genuine relationships with clients.

Responsibilities

• Serve as an ambassador of the Brand, establishing client relationships.
• Ensure high-quality client experiences and support the Client Experience team.

Job description

Louis Vuitton is looking for a passionate, creative, and driven Concierge to join our incredible Team.

Job responsibilities

You will be an ambassador of the Brand, ensuring that following is achieved and/or exceeded in the daily execution of your role. Essential duties and responsibilities of a Concierge include:

• Building a genuine relationship with the Client by determining the Client’s needs and offering direction to appropriate departments and Universes.
• Be the client’s first point of contact within the store and set the tone for the client’s experience while they are with us.

The Concierge will ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store. The Concierge will achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store.

The appointed candidate will be offered an hourly rate within the range of USD $25.00 - $28.00 plus the opportunity for commission, various paid time off programs*, two retirement plans both with employer contributions*, and employee discount/perks. *pending hours worked.

Profile

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.