Client Advisor, Part-Time - Valley Fair

LVMH Group; Santa Clara (CA); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Commission on sales

Employee discount

Retirement plans with employer contrib

Paid time off

Job summary

Louis Vuitton in Santa Clara, CA, seeks a Client Advisor who is motivated, curious and customer focused to create memorable shopping experiences. As a brand ambassador, you will tailor each visit to meet client needs and cultivate lasting relationships using our clienteling tools.

The role emphasizes a fast-paced luxury environment, a strong sales mindset, and a willingness to learn about the full Brand and product categories. An hourly rate of USD 25–29 plus commission and benefits is offered.

Qualifications

• Previous luxury retail experience preferred.
• Strong customer service and relationship-building skills.
• Willingness to learn about the Brand and product categories.

Responsibilities

• Achieve individual and team objectives and sales goals.
• Learn and master Brand and product knowledge.
• Advise clients across the Brand and all product categories.

Skills

Retail experience

Customer service

Luxury brand knowledge

Clienteling

Sales mindset

Tools

Clienteling systems

Job description

Louis Vuitton is seeking a highly motivated, curious, and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.

Job responsibilities

This is an opportunity for those who thrive in a fast-paced environment, who operates as a true personal ‘advisor’ to their clients with a passion to develop their career in luxury retail environment. With a strong strategic sales & commercial mindset, willingness to learn and a flare for forming meaningful relationships across our diverse client base, your determined and curious nature will continuously drive and improve personal and team performance.

Essential duties and responsibilities of a Client Advisor include:

• Achieve individual and team objectives and sales goals
• Learn and master Brand and product knowledge
• Advise clients across the Brand and all product categories

Profile

We value forward thinking individuals who are eager to use their creativity and skills in order to drive the continued success and strong heritage of the brand. Ideally we are seeking individuals with previous retail experience preferably gained within a high end or luxury market however we will also consider those with a strong background of working within a customer centric environment.

The appointed candidate will be offered an hourly rate within the range of USD $25-$29 plus the opportunity for commission, various paid time off programs*, two retirement plans both with employer contributions*, and employee discount/perks. *pending hours worked.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

Please see our Privacy Policy for information on the personal information we collect from job applicants, how we use it, and your rights with respect to this information.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.