Concierge, Part-Time - Fashion Valley

LVMH Group; San Diego (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Commission

Paid time off

Retirement plans

Employee discount

Job summary

Louis Vuitton in San Diego is seeking a passionate Concierge to join our luxury team. You will greet clients, build genuine relationships, and ensure an exceptional in-store experience, coordinating with the Client Experience team to maintain a seamless schedule.

The role offers an hourly rate of USD 24–28 plus commission, plus benefits including paid time off, two retirement plans with employer contributions, and employee discounts.

Qualifications

• Experience in luxury retail or high-end client services.

Responsibilities

• Build a genuine relationship with the client by understanding needs and guiding to the right departments.
• Be the client's first point of contact in-store and set the tone for their experience with courtesy and integrity.
• Collaborate with the Client Experience team and store colleagues to ensure a seamless client journey.
• Maintain daily calendar of client appointments and ongoing in-store events, contributing to team goals.

Skills

Client Service

Communication

Job description

Louis Vuitton is looking for a passionate, creative, and driven Concierge to join our incredible Team.

Job responsibilities

The Concierge will ensure every Client is treated according to the Louis Vuitton promise to build a genuine relationship and cherish the Client’s time spent at the Maison while making sure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store.

The Concierge will achieve individual and team goals, secure back-of-house efficiency, and support the business strategy and contribute to enhancing the Client Experience in store.

Profile

You will be an ambassador of the Brand, ensuring that following is achieved and/or exceeded in the daily execution of your role. Essential duties and responsibilities of a Concierge include:

• Building a genuine relationship with the Client by determining the Client’s needs and offering direction to appropriate departments and Universes.
• Be the client’s first point of contact within the store and set the tone for the client’s experience while they are with us.

The appointed candidate will be offered an hourly rate within the range of USD $24-28 plus the opportunity for commission, various paid time off programs*, two retirement plans both with employer contributions*, and employee discount/perks. *pending hours worked.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Please see our Privacy Policy for information on the personal information we collect from job applicants, how we use it, and your rights with respect to this information.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.