Concierge-Part Time

Harmony Senior Services; Ferguson Township (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401k

Benefits package

Career laddering

Flexible scheduling

Job summary

Harmony Senior Services, LLC is seeking a courteous concierge/receptionist in State College, PA to welcome visitors and handle a busy front desk with professionalism. You will answer phones, log messages, and support multiple departments with clerical tasks in a compassionate, resident-focused environment.

The role requires strong communication, organization, and the ability to multi-task while maintaining confidentiality and a neat appearance.

Qualifications

• Must possess a high school diploma or GED.
• Experience in Administration functions.
• Strong communication and interpersonal skills.
• Able to multi-task in a busy environment.
• Willing to work weekends and holidays.

Responsibilities

• Greet all visitors to the community and answer/transfer phone calls.
• Monitor front desk, log visitor sign-ins, and maintain visitor registration logs.
• Process service requests for residents and staff and coordinate with departments.
• Keep front desk and lobby area clean and organized.
• Assist with scheduling and van coordination for residents.

Skills

Customer service

Phone etiquette

Written communication

Teamwork

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

121 Havershire Boulevard, State College, Pennsylvania 16803Job DescriptionThe concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner Fills out and logs service request forms for residents and/or staff Monitors and greets visitors to the community Keeps front desk and lobby area clean and neat at all times Sells meal tickets and accounts for by payroll deduction or personal check Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure Attends in-services and staff meetings as required Assists with coordinating van schedule for residents Follows confidentiality policies regarding release of resident information Performs supportive office functions for all departments including filing, typing, and making copies Completes all other duties as assigned Requirements: Must possess a high school diploma or GED Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner Must have experience in Administration functions Must answer phones in a polite and professional manner Must be organized, and able to work well with others as part of a team Must be polite and considerate to residents, visitors, co-workers and management team Must be able to effectively communicate both verbally and in writing Must be able to sit for extended periods of time Must be able to function effectively in a busy environment and be able to multi-task Must be willing to work a flexible schedule that includes weekends and holidays Must attend all required in-services and staff meetings We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.Why Harmony?401k + Fulltime & Part-time Benefits PackagesTraining, Development & Career LadderingGreat work-life balanceFlexible Scheduling