Concierge - On-Call

Revel Communities; Scottsdale (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Paid holidays

Medical insurance

On Demand Pay

Complimentary meals

Guest suite privileges

Job summary

Revel Communities is seeking a Concierge to greet residents and guests, answer phones, and coordinate front desk activities in a supportive, hospitality-driven environment. The role requires a friendly, organized approach and ability to multitask, with responsibility for lobby upkeep, mail handling, and event support.

The position emphasizes guest experience, teamwork, and dependable availability across flexible shifts, including evenings and weekends.

Qualifications

• HS diploma or GED; hospitality or customer service experience preferred.
• Friendly, organized, and proactive—comfortable multitasking and using basic office tech.
• Flexible schedule (evenings/weekends/overnights vary by shift).

Responsibilities

• Greet residents/guests, manage phones, and handle requests with polish and care.
• Keep the lobby and front desk organized; assist with mail, deliveries, and supplies.
• Coordinate transportation logistics and support events, communications, and scheduling.

Skills

Customer service

Multitasking

Organization

Phone etiquette

Education

HS diploma or GED

Tools

Office software

Job description

Description

Concierge

Be the warm welcome that sets the tone.

Why you'll love this role

• Front-of-house role with real impact on resident and guest experience.
• A supportive team where hospitality and organization shine.

What you'll do

• Greet residents/guests, manage phones, and handle requests with polish and care.
• Keep the lobby and front desk organized; assist with mail, deliveries, and supplies.
• Coordinate transportation logistics and support events, communications, and scheduling.

Requirements

You bring

• HS diploma/GED; hospitality or customer service experience preferred.
• Friendly, organized, and proactive-comfortable multitasking and using basic office tech.
• Flexible schedule (evenings/weekends/overnights vary by shift).

WHY REVEL?

At Revel Communities, perks mean much more than team activities. We support our team members' growth and desire to live well-rounded lives; we offer opportunities for professional development. Revel Communities are also committed to our local neighborhoods; we partner with impactful nonprofits and volunteer regularly.

We offer a competitive total rewards package to our team members, including:

• Paid Holidays, Vacation and Sick time (PT/FT eligibility varies)
• Medical, Dental and Vision Insurance (FT)
• On Demand Pay
• Complimentary meals & guest suite privileges

We celebrate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation to participate in the job application or interview process, contact [e-mail].

COMPANY OVERVIEW

Revel Communities is committed to providing residents an extraordinary life experience at our senior living communities. As part of The Wolff Company, we draw on more than 70 years of real estate experience combined with deep expertise in hospitality, consumer experience and various aspects of residential living to support our residents' well-being, foster genuine connections and celebrate their independence.

Our team uses a fresh perspective to challenge traditional approaches, drive innovation and deliver against extremely high standards to create transformative experiences for our residents and team members. We strive to ensure residents at our Revel Communities live happier, longer and healthier lives. Similarly, we are dedicated to creating a career experience that enriches the lives of our team members.

Revel Communities is an Equal Opportunity Employer. Employment is at-will.