Concierge - Night Shift

Ultipro; Albuquerque (NM); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health and dental insurance

401k with company match

Paid time off from day one

Paid training

Education and learning opportunities

Employee Assistance Program

Dependent Care / FSA

Referral programs

Job summary

Palmilla Senior Living in Albuquerque, NM is seeking a friendly receptionist to welcome residents, families, and guests. You will manage inquiries, coordinate mail, and direct calls to the appropriate staff, ensuring a smooth front-desk operation.

You will be part of a team that supports compassionate care for seniors, with emphasis on warmth, reliability, and professional communication in a busy environment.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Ability to greet visitors warmly and handle inquiries professionally.

Responsibilities

• Answers telephone and directs callers to the appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pickup and delivery of express mail services.

Skills

Customer service

Communication

Teamwork

Job description

Description

Find your joy here, at Palmilla Senior Living, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Palmilla Senior Living, a premier retirement community in Albuquerque, NM, provides quality care to residents in an assisted living and memory care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.