Concierge

Sonida Senior Living; Wildwood (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401k with match

PTO from day one

Paid training

Job summary

Ashton of Wildwood, a Sonida Senior Living community, seeks a friendly receptionist to support residents and visitors at the front desk. You will answer calls, greet guests, manage mail, and coordinate courier services to ensure smooth operations.

The role emphasizes customer service and teamwork, with opportunities to engage in resident-focused care and utilize basic data tools as needed.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate being a dependable & responsible team member.

Responsibilities

• Answer telephone and direct callers to the appropriate person.
• Greet and direct visitors to the community.
• Receive, sort and forward incoming mail; coordinate courier services.
• Resolve customer questions and concerns.

Skills

Customer service

Front desk

Tools

Power BI

Job description

Find your joy here, at Ashton of Wildwood, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match and so much more!

What We Offer You

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
  • SafelyYou - AI video technology that detects and prevent falls
  • Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
  • Sage - Improve call light response time and improvement to service and care
  • Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Florida Clearinghouse Background: https://info.flclearinghouse.com/index.html