Concierge - NE

Harbour Village Beach Club; Greendale (WI); On-site; USD 21,000 - 28,000; Part time

Job summary

Harbour Village Beach Club is seeking a hospitality focused Concierge in Greendale, Wisconsin. This part-time role (~30 hours per week) includes every other weekend shifts from 3:30pm to 10:00pm, greeting residents and guests with warmth and professionalism.

Responsibilities include handling telephone coverage, addressing resident and guest needs, receiving packages, coordinating maintenance work orders, and assisting the Business Office Manager on projects.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors and suppliers while meeting organizational goals.
• Accept and log delivery packages; notify recipient of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Microsoft Office familiarity

Telephone communication

Education

High school diploma or GED

Job description

When you work atHarbour Village, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

HarbourVillage is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

We are looking for someone who can work part-time approximately 30 hours per week including every other weekend hours (3:30pm - 10:00pm).

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

EEO Employer