Concierge - The Belmont

Reside Living; Chicago (IL); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Medical, dental, and life insurance

401K matching

Paid time off

25% apartment discount

Student Loan assistance

Job summary

A growing Chicago property management company is seeking a Concierge for its luxury residential apartments. The successful candidate will provide exceptional service to residents, manage guest interactions, and assist with light leasing duties. Required qualifications include a High School diploma and strong communication and organizational skills. The role offers competitive compensation starting at $19.50 per hour, benefits like health insurance, and opportunities for career advancement.

Qualifications

• Previous experience in property management or leasing is welcome.
• Ability to solve problems and communicate effectively.
• Comfortable working alone and part of a team.

Responsibilities

• Greet and register guests and prospective residents.
• Monitor security systems and assist with resident events.
• Provide after-hours answering services for property offices.

Skills

Exceptional communication skills

Strong organizational skills

Multitasking

Attention to detail

Proficiency in Microsoft Office Suite

Education

High School diploma or GED

Job description

Concierge - Luxury Residential Apartments

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Are you looking for a new opportunity? We are looking for Concierge professionals for our multifamily properties.

What We Offer

• Medical, dental, life, short- and long-term disability insurance, paid time off, 401K matching, and commuter benefit
• 25% per month apartment discount.
• Industry-leading Student Loan assistance of $100 per month.
• Compensation starts at $19.50 per hour.
• We promote within.
• $1000 career apparel after 90 days for the first year.
• Willing to train the right person.
• 2 consecutive days off.
• 15 days PTO to start and increases after the first year.
• Paid Holidays.
• Second Shift Available (3:00 - 11:30 PM).

About Us

Reside Living is a growing Chicago property management company that offers its employees an open environment, opportunities for fun, and room to grow. Our portfolio is 3,000 apartments strong and expanding.

We want our residents to love where they live, so our apartments are fresh, modern, redesigned spaces with open layouts. We're also committed to environmentally responsible Living; we leverage green solutions and technology to achieve this goal.

We believe in delivering an exceptional customer experience throughout Chicago's best neighborhoods, and we work hard to overdeliver on this goal. Our organization is committed to diversity and inclusion, where everyone can thrive.

What You Will Do

The Reside Concierge Program is integral to the overall branding and services package that defines and creates the Reside lifestyle. Reside concierges offer a long list of amenities to residents, bringing a level of convenience, service, and community typically unavailable to renters in Chicago neighborhoods. The Reside Concierge performs as the initial point of contact for management and leasing interaction with residents and prospects.

• Greeting and registering guests and prospective residents.
• Booking cabs, limos, and other transportation services.
• Monitoring security systems and security cameras.
• Key date reminder service.
• Planning resident events.

Leasing Information

• Light leasing duties, i.e., guest card, property information.
• Refer prospects to appropriate offices.
• Provide walk-in traffic with appropriate rental information.
• Leasing backup for after-hours and rollover calls for all Reside properties.

Property Management

• Provide after-hours answering services for Reside property offices.

  Events and Functions

  • Assist managers in conducting regular social events at various properties.
  • Creating and coordinating residents parties and functions.

  Skills and Requirements

  • High School diploma or GED
  • Property management, leasing, community management, or administrative assistant experience welcome
  • Exceptional communication skills – both verbal and written
  • Strong organizational skills and ability to multitask
  • Ability to solve problems through communication and ingenuity
  • Impeccable attention to detail, pride in the quality of work, and energy
  • Comfortable working alone but excited to work on a team
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

  Physical Requirements

  • Stand and walk, with little to no sitting, depending on specific needs of the day. Estimate 90% or more of time is spent on feet.
  • Pick up litter, filing
  • Show and inspect property Push or Pull
  • Inspect and show the property, open and close doors
  • Reach Above Shoulder
  • Inspect property, store/retrieve supplies
  • Constantly perform standing and walking activities related to inspecting and traveling between properties.
  • Writing/Typing
  • Corporate, inter-office, resident communication
  • Grasping/Turning
  • Telephone, doorknob use
  • Typing, operation of office equipment

  Over 25 lbs. Rare need (less than 1% of the time)

  20 lbs. - 25 lbs. Occasional need (1% to 33% of the time)

  Less than 20 lbs. Frequent need (33% to 66% of the time)

  Under 10 lbs. Constant need (66% to 100% of the time)

  Newcastle Limited is committed to conducting all employment practices for employees at all levels without regard to race, creed, genetic characteristics, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, veteran/military status, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.

  Newcastle Limited is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.

  Referrals increase your chances of interviewing at Reside Living by 2x.