Concierge Lounge Attendant: Elevated Guest Experience

Renaissance St. Louis Airport; Pine Lawn (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Renaissance St. Louis Airport in St.

Louis is seeking a Concierge Lounge Attendant to deliver elevated, personalized service to guests with lounge access, ensuring a refined and welcoming experience that reflects the Renaissance brand standard. You will greet guests warmly, provide breakfast and evening hors d'oeuvres service, anticipate needs, and share knowledgeable recommendations about hotel amenities and local attractions.

Qualifications

• Strong hospitality mindset and guest engagement.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Attention to cleanliness and presentation.
• Knowledge of local St. Louis attractions and dining.
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and provide attentive service.
• Serve breakfast and evening refreshments per brand standards.
• Anticipate guest needs and respond promptly.
• Offer recommendations about hotel amenities and local attractions.
• Maintain cleanliness and presentation of lounge and service areas.
• Coordinate with culinary, front desk, and housekeeping teams.

Skills

Hospitality mindset

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Knowledge of St. Louis attractions

Education

High school diploma

Job description

Renaissance St. Louis Airport in St.

Louis is seeking a Concierge Lounge Attendant to deliver elevated, personalized service to guests with lounge access, ensuring a refined and welcoming experience that reflects the Renaissance brand standard. You will greet guests warmly, provide breakfast and evening hors d'oeuvres service, anticipate needs, and share knowledgeable recommendations about hotel amenities and local attractions.