Concierge - Full Time

Senior Lifestyle Corporation; Clarkston (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking compassionate individuals to join their team in enriching the lives of residents. In this role, you will provide essential assistance to residents, guests, and vendors, ensuring a welcoming and safe environment. Your responsibilities will include greeting visitors, managing safety systems, and maintaining a high level of customer satisfaction. This position offers a chance to make a meaningful impact while working in a supportive and friendly atmosphere. If you are a team player with strong communication skills, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Benefits

Paid Time Off

Short-term Disability

Long-term Disability

DailyPay Access

Qualifications

• 3 months of related experience preferred.
• Proficient in Outlook, Excel, and Word.

Responsibilities

• Greet residents and provide assistance to visitors and families.
• Monitor safety systems and respond to incidents.

Skills

Customer Service

Communication Skills

Computer Skills

Teamwork

Compassion

Tools

Outlook

Excel

Word

Job description

• Community Name: Addington Place of Clarkston

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.