Concierge - Full-time

LCS; Carmel (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Rose Senior Living in Carmel, IN is seeking a Day Shift Concierge focused on hospitality. You will meet and greet residents, guests, prospective employees, suppliers, and visitors in a warm, professional manner daily.

This front-facing role sets the tone for our community and supports a welcoming environment. Duty includes supervising lobby, handling deliveries, and coordinating with staff to resolve issues promptly, while maintaining accurate records and providing friendly service throughout

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite.
• Excellent telephone communication skills.

Responsibilities

• Supervise the main community lobby and phone line.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with clerical projects or assignments as needed

Skills

Customer service

Hospitality

Telephone communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Day Shift Concierge:

Tuesday - Friday: 7:30am - 3:30pm

Saturday: 9:00am - 5:00pm

Payrate: $20/hr

When you work at Rose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Rose Senior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Supervise the main community lobby and phone line.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with clerical projects or assignments as needed

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement-

EEO Employer