Concierge/Front Desk (Part-time)

Monarchcommunities; Kennett Square (Chester County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a Concierge to join their team. This role is pivotal in providing a welcoming first impression and supporting sales and marketing efforts. As a Concierge, you'll handle incoming calls, manage mail, and assist with various administrative tasks. The position offers a flexible schedule, with 16-20 hours per week, including evenings and weekends. If you have a passion for service and enjoy working in a community-focused environment, this opportunity is perfect for you. Join a compassionate and innovative team dedicated to making a meaningful impact in the lives of residents.

Qualifications

• High school diploma preferred with strong interpersonal skills.
• Experience working with senior populations is a plus.

Responsibilities

• Answer and screen all incoming calls professionally.
• Assist with administrative tasks and maintain office supplies.

Skills

Interpersonal Skills

Clerical Support

Customer Service

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office (Windows, Outlook, Excel)

Job description

Company Description

Monarch/Brandywine:

Company Culture and Values:At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Reports To

The Concierge will report to Business Office Director. This position is a non-exempt, hourly position.

Schedule: 16-20 hours per week; includes evenings and some weekends.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Office Director in administrative tasks as assigned

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional Information

All your information will be kept confidential according to EEO guidelines.