Overnight Concierge Front Desk - Part Time

Planned Companies; Philadelphia (Philadelphia County); On-site; Part time

Job summary

A leading company in Philadelphia is seeking a part-time Overnight Concierge to provide exceptional service to tenants and guests. Responsibilities include greeting visitors, managing deliveries, and assisting with local information. Ideal candidates will have strong customer service skills and the ability to multitask effectively. Join us to create a welcoming environment and ensure a positive experience for all.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K with employer matching

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication skills.

Responsibilities

• Greet and provide directions to tenants, guests, and vendors.
• Document and track mail, deliveries, and vendor services.
• Maintain lobby and control keys & access cards.

Skills

Customer Service

Communication

Multitasking

Job description

Overnight Concierge Front Desk - Part Time

Join to apply for the Overnight Concierge Front Desk - Part Time role at Planned Companies

Overnight Concierge Front Desk - Part Time

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Join to apply for the Overnight Concierge Front Desk - Part Time role at Planned Companies

Planned Companies – Overnight Concierge – Job Description

• Part Time Schedule: Friday-Saturday (11pm-7am)
• Location: Philadelphia, PA 19139
• Pay Rate: $17 per hour

Summary

Planned Companies’ clients recognize that welcoming tenants, guests, and vendors is as important as maintaining the property's appearance and safety. To ensure this, Planned Lifestyle Services (PLS) is hiring motivated, courteous, and knowledgeable Front Desk Associates and Doormen to provide the best experience and related services to all.

Primary Job Responsibilities:

• Greet, announce, and provide directions to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to offer personalized experiences based on their personalities, lifestyles, needs, and expectations, including:
• Scheduling reservations and appointments at restaurants, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Providing directions, referrals, and helping access local entertainment, dining, shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured, and able to multitask with good time management.
• Ability to lift up to 50 lbs when needed.

Benefits:

• Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and other benefits.
• All employees (full-time and part-time) can participate in the company's 401K with employer matching.

Equal Opportunity Statement:

Planned Companies is an equal opportunity employer. We do not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally protected status.