Concierge Front Desk — Luxury Aesthetic Clinic

The Maercks Institute; Miami (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

A premier aesthetic practice in Miami seeks two Front Desk Concierges to enhance patient experience. The role involves greeting patients, managing check-in/check-out processes, and providing administrative support within a calm and professional environment. Candidates should have strong communication skills, attention to detail, and prior experience in a medical or aesthetic setting. Knowledge of scheduling software and medical terminology is a plus, as the practice serves a discerning client base.

Qualifications

• Prior experience in a plastic surgery practice or medical office is preferred.
• Demonstrates strong judgment and decision-making ability.
• Comfortable interacting with a high-end patient population.

Responsibilities

• Greet patients and manage check-in and check-out processes.
• Answer calls promptly and manage appointment scheduling.
• Maintain accurate patient records and assist with front-office tasks.

Skills

Strong communication and interpersonal skills

Attention to detail and organizational skills

Ability to multitask

Proficiency with scheduling systems

Tools

Symplast

Aesthetic Record

Job description

A premier aesthetic practice in Miami seeks two Front Desk Concierges to enhance patient experience. The role involves greeting patients, managing check-in/check-out processes, and providing administrative support within a calm and professional environment. Candidates should have strong communication skills, attention to detail, and prior experience in a medical or aesthetic setting. Knowledge of scheduling software and medical terminology is a plus, as the practice serves a discerning client base.