Concierge/Front Desk

Monarch Communities; Howell Township (SD); On-site; USD 21,931 - 24,686; Full time

Benefits offered by this job

Health Insurance: Medical/Rx, Dental,

Life Insurance/AD&D

Short Term Disability

Long-Term Disability

401(k) Retirement with Company Match

Paid Time Off

Holidays

Tuition Reimbursement

Job summary

Monarch Communities at Brandywine Living in Howell, SD is seeking a Concierge who will provide a positive first impression, offer community information to support sales and marketing, and respond to inquiries with courteous professionalism. This full-time, non-exempt hourly role reports to the Business Operations Director.

The position involves answering calls, handling mail, updating emergency contact logs, monitoring safety systems, and assisting in administrative tasks across departments,

Qualifications

• High school diploma preferred.
• Experience working with the senior population.
• Proficiency in Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.
• Other duties as assigned

Skills

Interpersonal skills

Experience with senior population

MS Office proficiency

Education

High school diploma preferred

Tools

Microsoft Office

Job description

• Employment Category: Full Time - Scheduled at Least 30 Hours Per Week
• Compensation: USD 15.92 - USD 17.92 - hourly

Company Description

At Brandywine Living at Howell, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team iscommitted to delivering an excellent experience and takes great pride in their work. We offer AssistedLiving and Memory Careapartments and we ensure eachresident is getting the attentive and personalized care they deserve.

Job Description

Reports To

The Concierge will report to the Business Operations Director. This position is a Full Time non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Shift Needed :

Tuesday-Saturday 8:30a-4:30p

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

Benefits Offered(Full Time):

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.