Concierge/Front Desk PRN

Monarch Communities; Bridgewater, Northern (MA, KY); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

Flexible schedule

On-the-job training

Free parking

Job summary

Monarch Communities is seeking a courteous concierge for Brandywine at Middlebrook, a senior living community. The role is on an as-needed basis, supporting sales and marketing with information and clerical tasks, and responding to inquiries.

Responsibilities include phone screening, mail handling, records maintenance, and assisting the Business Operations Director with administrative duties while ensuring regulatory compliance and a welcoming environment for residents and guests.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to diverse people.
• Experience working with the senior population.
• Proficiency in Microsoft Office (Windows, Outlook, Excel) and ability to learn new apps.

Responsibilities

• Answer and screen all incoming calls politely and professionally.
• Receive and process mail for the community.
• Maintain and update emergency contact logs and resident data sheets.
• Monitor security alarms and front door access systems.
• Order and manage office supplies.
• Assist the Business Operations Director with administrative tasks.
• Participate in in-service trainings and company-wide meetings.
• Ensure compliance with federal, state, and local regulations and policies.
• Perform other duties as assigned.

Skills

Interpersonal skills

Experience with seniors

Microsoft Office

Education

High school diploma

Job description

• Compensation: USD 17.00 - USD 18.00 - hourly

Company Description

At Brandywine at Middlebrook, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team iscommitted to delivering an excellent experience and takes great pride in their work. We offer spacious IndependentLiving, AssistedLiving, and Mosaic by Monarch Memory Careapartments and we ensure eachresident is getting the attentive and personalized care they deserve.

Job Description

Concierge needed for:

As needed basis

Salary Range: $17-$18.00 Hourly

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional Information

• Flexible Schedule
• On the job training
• Free Parking

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.