Concierge: Every other weekend 8am - 2pm

QSL Management; Charlottesville (VA); On-site; USD 32,000 - 40,000; Full time

Job summary

QSL Management is seeking a Concierge for The Blake at Charlottesville to provide first-class hospitality to residents, guests, and staff. You will manage front desk tasks, greet visitors, and help maintain a welcoming lobby environment.

The role requires a caring, service-minded individual with strong communication and organizational skills, capable of multi-tasking in a busy 24-hour operation, including weekends and holidays. A professional appearance and team focus are essential.

Qualifications

• Friendly and professional demeanor with strong grammar and clear communication.
• Ability to greet residents and guests warmly and manage front desk tasks.
• Prior office experience and comfort with basic computer software.

Responsibilities

• Offer high level hospitality to all residents, guests and employees, you are our first impression.
• Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
• Ensures that lobby and front porch area is clean and free of trash
• Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.
• Assist with other general office tasks upon request.

Skills

Customer service

Communication

Reception

Multitasking

Team player

Education

High School Diploma/GED

Two years office experience

Tools

Microsoft Word

Microsoft Excel

Job description

Description

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults.

We are currently looking for a Concierge for The Blake at Charlottesville.

Primary Responsibilities of the Concierge

• Offer high level hospitality to all residents, guests and employees, you are our first impression.


• Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed


• Ensures that lobby and front porch area is clean and free of trash


• Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.


• Assist with other general office tasks upon request.

Requirements

Education/Experience

• Must have a caring heart, willing to serve others


• High School Diploma/GED


• Two years general office experience, including reception experience.


• Experience working with the older adult population (preferred)


• Professional and polished with proper grammar skills and pleasant voice tone.


• Excellent interpersonal, organizational, time management and oral/written skills


• Ability to work in team environment.


• Must be attentive to details, able to multi-task, and work with multiple interruptions.


• Basic knowledge with Microsoft Word (preferred).


• Basic knowledge with Microsoft Excel (preferred).


• Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities