Concierge-Driver: Guest Transport & Front Desk

American Cancer Society; Nashville (TN); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

American Cancer Society is seeking a Concierge-Driver at Hope Lodge to transport guests to appointments and community resources, while delivering courteous guest service. You will also assist at the front desk, maintain transportation schedules, and ensure vehicle readiness in a welcoming environment.

The role requires a valid license, a clean driving record, and hospitality experience as a plus. The schedule is Monday–Friday, 7:30am–4:00pm, with benefits and opportunities for professional

Qualifications

• High School Diploma or Equivalent
• Valid driver's license with clean driving record
• Experience providing passenger transport or shuttle services preferred
• Previous hospitality or guest service experience is a plus

Responsibilities

• Operate lodge vehicles to transport guests safely to medical appointments and other approved destinations
• Greet guests, manage check-in/out, and provide information about lodge amenities and local resources
• Coordinate and maintain transportation schedules to ensure timely pick-up and drop-off
• Conduct daily vehicle inspections, maintain cleanliness, and report maintenance needs
• Respond to guest requests, concerns, and emergencies during transportation and at the lodge
• Maintain accurate transportation and guest records, including mileage logs and trip data
• Support front desk operations, including phones, emails, and lobby security, as needed

Skills

Defensive driving

Navigation

Communication

Record-keeping

MS Office

Passenger transport

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Reservation systems

Job description

American Cancer Society is seeking a Concierge-Driver at Hope Lodge to transport guests to appointments and community resources, while delivering courteous guest service. You will also assist at the front desk, maintain transportation schedules, and ensure vehicle readiness in a welcoming environment.

The role requires a valid license, a clean driving record, and hospitality experience as a plus. The schedule is Monday–Friday, 7:30am–4:00pm, with benefits and opportunities for professional