Concierge: Create Wanderlust & Local Insider Experiences

Pyramid Global Hospitality; Seattle (WA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

Employee discounts on hotel stays

Job summary

Pyramid Global Hospitality in Bellevue, WA, seeks customer-oriented individuals to provide exceptional service and assist guests with their experiences. Responsibilities include establishing local relationships, problem resolution, and supporting various hotel departments. Candidates should have a high school diploma and the ability to work shifts, including weekends. The position offers $24.00 per hour with a strong commitment to employee inclusivity and growth.

Qualifications

• Must be available to work various shifts including weekends and holidays.
• Ability to stand for the duration of the shift.
• Outgoing and engaging personality.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Provide exceptional customer service by being engaging.
• Establish relationships with local area restaurants and attractions.
• Help to resolve problems and ‘WOW’ guests through recovery.
• Promote and sell special hotel programs.
• Assist other departments as needed.

Skills

Customer service skills

Verbal communication

Computer skills

Knowledge of the local area

Ability to work in a fast-paced setting

Engaging personality

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality in Bellevue, WA, seeks customer-oriented individuals to provide exceptional service and assist guests with their experiences. Responsibilities include establishing local relationships, problem resolution, and supporting various hotel departments. Candidates should have a high school diploma and the ability to work shifts, including weekends. The position offers $24.00 per hour with a strong commitment to employee inclusivity and growth.