Unit Clerk (Front Desk) - Radiology

LMHS brand; Newark (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Licking Memorial Health Systems in Newark, OH is seeking a Radiology Unit Clerk to provide administrative support to the Radiology Department, ensuring smooth patient flow, accurate scheduling, and clear communication with radiologists, technologists, nurses, and providers.

The role requires a high school diploma or equivalent, strong verbal and written communication, excellent organization, CPR certification, and adherence to HIPAA and safety policies; prior EMR experience is a plus.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Maintain CPR certification.
• LMHS accreditation and standards knowledge may be required.

Responsibilities

• Greet and assist patients and visitors in a professional and courteous manner.
• Answer telephone calls and respond to patient, provider, and staff inquiries.
• Schedule and coordinate radiology examinations according to department procedures as needed.
• Coordinate and assist with patient flow throughout the department.
• Communicate with ordering providers and hospital departments regarding exams, scheduling, and patient needs.
• Monitor patient arrivals to support efficient department operations.
• Maintain required documentation and electronic records within Electronic Medical Record (EMR).
• Assist technologists and other clinical staff as needed.
• Follow hospital, departmental, HIPAA, safety, and confidentiality policies.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

CPR certification

Education

High school diploma

Tools

EMR

Job description

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.

When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission – dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.

Position Summary

The Radiology Unit Clerk provides administrative and clerical support to the Radiology Department, helping ensure efficient patient flow, accurate scheduling, effective communication, and a positive patient experience. This position works closely with radiologists, technologists, nurses, providers, patients, and other hospital departments.

Responsibilities

• Greet and assist patients and visitors in a professional and courteous manner.
• Answer telephone calls and respond to patient, provider, and staff inquiries.
• Schedule and coordinate radiology examinations according to department procedures as needed.
• Coordinate and assist with patient flow throughout the department.
• Communicate with ordering providers and hospital departments regarding exams, scheduling, and patient needs.
• Monitor patient arrivals to support efficient department operations.
• Maintain required documentation and electronic records within Electronic Medical Record (EMR).
• Assist technologists and other clinical staff as needed.
• Follow hospital, departmental, HIPAA, safety, and confidentiality policies.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities
• Maintain CPR certification
• LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.