Concierge Auto Glass Sales Advisor

Mondofix Inc.; Federal Way (WA); On-site; USD 21,000 - 34,000; Full time

Job summary

A leading automotive glass service provider in Federal Way is seeking a Customer Sales Advisor to enhance customer experience and drive sales conversion. This role involves answering calls, providing quotes, and guiding customers through their repair or replacement journeys. Strong communication and sales skills are essential. The position offers a base pay plus commission with a full-time schedule from Monday to Friday. Join us to deliver exceptional service while maximizing your income potential.

Qualifications

• Sales experience in inbound and outbound calls is essential.
• Experience in customer service within retail, hospitality, or similar sectors.
• Ability to handle difficult situations with strong communication.

Responsibilities

• Answer inbound and outbound calls; secure appointments and convert leads.
• Provide personalized, concierge-level customer service.
• Manage daily shop scheduling balancing capacity and urgency.
• Guide customers through their repair or replacement journey.

Skills

Sales Experience

Customer service experience

Strong communication skills

Basic computer proficiency

Job description

A leading automotive glass service provider in Federal Way is seeking a Customer Sales Advisor to enhance customer experience and drive sales conversion. This role involves answering calls, providing quotes, and guiding customers through their repair or replacement journeys. Strong communication and sales skills are essential. The position offers a base pay plus commission with a full-time schedule from Monday to Friday. Join us to deliver exceptional service while maximizing your income potential.