Auto Glass Dealership Support & Service Coordinator

Service Pros Auto Glass; Jacksonville (FL); On-site; USD 19,286 - 28,929; Full time

Benefits offered by this job

Full benefits package (Health, Dental, Vision options)

Paid training

Career advancement opportunities

Team events and company culture initiatives

Job summary

Service Pros Auto Glass in Jacksonville, Florida is seeking a motivated Dealership Support Representative. This full-time role involves assisting customers at partnered automotive dealerships with windshield replacement and glass repair scheduling. The position offers a pay range of $14 - $21 per hour plus commission, weekly pay, and benefits after 90 days. Ideal candidates enjoy customer service and relationship building. Join a supportive team culture that promotes from within and provides clear advancement opportunities.

Qualifications

• Previous customer service, retail, or sales experience preferred but not required.
• Strong communication and interpersonal skills are essential.
• Valid driver's license and reliable transportation required.

Responsibilities

• Engage customers in dealership service drives and identify windshield replacement or auto glass repair needs.
• Educate customers on auto glass services, insurance options, and scheduling.
• Coordinate on-site windshield replacement and repair services.
• Build strong working relationships with service advisors and dealership managers.
• Encourage dealership referrals and help achieve performance goals.
• Maintain accurate records of customer leads and service appointments.

Skills

Customer service experience

Communication skills

Interpersonal skills

Sales experience

Self-motivated mindset

Job description

Service Pros Auto Glass in Jacksonville, Florida is seeking a motivated Dealership Support Representative. This full-time role involves assisting customers at partnered automotive dealerships with windshield replacement and glass repair scheduling. The position offers a pay range of $14 - $21 per hour plus commission, weekly pay, and benefits after 90 days. Ideal candidates enjoy customer service and relationship building. Join a supportive team culture that promotes from within and provides clear advancement opportunities.