Concierge Attendant

Hospitality Ventures Management Group; Atlanta (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

PayActive

PTO and Paid Holidays

Full healthcare benefits

401(k) with match

Hotel and food & beverage discounts

Job summary

Hospitality Ventures Management Group is seeking a Club Lounge Attendant in Atlanta, GA to welcome guests, offer personalized recommendations, arrange reservations, and assist with special requests. You’ll provide local insights, help with travel plans, and escalate to the Front Office as needed.

The role is evening-focused, requiring excellent communication, a warm demeanor, and flexible scheduling. Working at HVMG offers growth across a nationwide portfolio and healthcare benefits.

Qualifications

• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.

Responsibilities

• Be the knowledgeable and friendly guide for hotel guests, offering personalized recommendations and assistance.
• Provide information on local attractions, make reservations, and assist with travel arrangements.
• Report to the Front Office Manager.

Skills

Guest services

Communication skills

Local knowledge

Education

Combination of education and experience

Job description

Club Lounge Attendant

As a Club Lounge Attendant, you’ll serve as a knowledgeable and welcoming point of contact for guests, providing personalized recommendations, arranging reservations, and assisting with special requests. Your goal is to enhance the guest experience through exceptional service, attention to detail, and local expertise. This role is perfect for someone who is personable, resourceful, and passionate about hospitality.

Schedule: Evenings - 4:00pm-10:00pm

Key Responsibilities

• You will be the knowledgeable and friendly guide for our hotel guests, helping them make the most of their stay by providing personalized recommendations and assistance.
• Your daily tasks will include offering information on local attractions, making reservations, and assisting with travel arrangements.
• You will report to the Front Office Manager.
• A career as a Club Lounge Attendant can lead to opportunities in various roles within the hospitality industry, such as concierge supervisor, guest services manager, or even a management position in hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have

• A combination of education and experience

What You’ll Need to Succeed

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.