Concierge Assistant - Washington, USA

Aquanav; Washington; Presencial; USD 8500 - 12.000; Jornada completa

Descripción de la vacante

Aquanav is seeking a friendly and organized Concierge Assistant to join a prestigious hotel in Washington. You will deliver exceptional guest services, help with inquiries, and ensure guests have a comfortable, enjoyable stay.

Key duties include greeting guests, assisting with check-in/check-out, providing local information, arranging transportation, and coordinating with hotel teams to meet guest needs promptly. Excellent English communication and a calm, accommodating manner are essential.

Formación

• High school diploma or equivalent; some college coursework preferred.
• Experience in customer service or hospitality preferred.
• Excellent English communication; other languages a plus.
• Strong organizational and multitasking abilities; friendly under pressure.
• Familiarity with hotel systems is a plus.

Responsabilidades

• Greet guests upon arrival and assist with check-in/check-out.
• Provide information about hotel amenities, services and local attractions.
• Make reservations for restaurants, events and activities.
• Arrange transportation for guests as needed.
• Respond promptly to guest requests and concerns.
• Maintain a neat and organized concierge desk.
• Keep track of guest preferences for future visits.
• Coordinate with other departments to meet guest needs in a timely manner.

Conocimientos

Customer service

Hospitality

English proficiency

Organizational skills

Multitasking

Friendly demeanor

Educación

High school diploma or equivalent

Herramientas

Opera

Marriott Rewards

Descripción del empleo

We are seeking a friendly and organized Concierge Assistant to join our team at a prestigious hotel in Washington As a Concierge Assistant you will be responsible for providing exceptional customer service to guests assisting with their needs and inquiries and ensuring their stay is comfortable and enjoyable

Responsibilities

• Greet guests upon arrival assist with check-incheck-out process
• Provide information about hotel amenities services and local attractions
• Make reservations for guests at restaurants events and other activities
• Arrange transportation for guests as needed
• Respond promptly to guest requests and concerns in a professional manner
• Maintain a neat and organized concierge desk area
• Keep track of guest preferences and special requests for future visits
• Assist with handling guest complaints or issues escalating as necessary
• Coordinate with other departments to ensure guest needs are met in a timely manner

Requirements

• High school diploma or equivalent some college coursework preferred
• Previous experience in customer service or hospitality industry preferred
• Excellent communication skills in English proficiency in additional languages is a plus
• Strong organizational skills with the ability to multitask effectively
• Friendly demeanor and ability to remain calm under pressure
• Knowledge of local area attractions restaurants and transportation options
• Familiarity with hotel systems such as Opera or Marriott Rewards is an asset

Salary

Salary $900 per month

This is an excellent opportunity for someone looking to start their career in the hospitality industry

We welcome applications from all nationalities who have the necessary work permitvisa to work in the USA