Concierge/Admissions Assistant

Atlas Healthcare, LLC; Paulsboro (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Atlas Health Group at West Deptford is seeking a dedicated Concierge to welcome residents, families, and visitors with warmth and professionalism.

The role emphasizes compassionate service, discreet handling of sensitive information, and strong multitasking in a fast-paced healthcare setting, ensuring a welcoming environment across all areas of the facility.

Qualifications

• Excellent interpersonal and communication skills.
• Strong multitasking and organizational abilities.
• Discretion and a courteous demeanor with residents and families.
• Ability to greet residents, families, and guests professionally.
• Sensitivity to senior care and a caring attitude.

Responsibilities

• Greet new residents and families upon admission.
• Greet guests or residents and acquainting them with the facility's amenities.
• Follow the resident throughout their stay to ensure quality of care and provide feedback to the interdisciplinary team.
• Anticipating residents needs and solving their problems.
• Ensuring rooms and common areas meet guest standards.

Skills

Multitasking

Interpersonal communication

Attention to detail

Discretion

Customer service

Research skills

Problem-solving

Vendor relations

Job description

Atlas Health Group at West Deptford

Atlas Health Group at West Deptford, an excellent skilled nursing facility, is seeking a Concierge. We provide a wide range of nursing care and rehabilitation services for both short-term and long-term care residents. Atlas Health Group at West Deptford has professional, knowledgeable, and compassionate team that cares for our residents.

Major Duties and Responsibilities:

• Efficient multitasking and organizational skills, strong interpersonal communication skills, attention to detail, discretion, customer service skills, research skills, problem-solving skills, vendor relations skills
• Consistently maintains a kind, caring and respectful attitude towards residents, residents' families, and guests.
• Sensitive to the special needs of the seniors and demonstrates a genuine, caring attitude.
• Greeting new residents and/or families upon admission
• Greeting new guests or residents and acquainting them with the facility's amenities
• Following the resident throughout their stay to ensure quality of care and provide feedback to the interdisciplinary team
• Anticipating residents needs and solving their problems
• Ensuring rooms and common areas meet guest standards