Concierge

Building and Land Technology; Stamford (CT); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Tuition Reimbursement program

Employee housing discount

Job summary

Building and Land Technology is seeking a concierge for our luxury residential community in Stamford, CT. The role focuses on exceptional guest and resident service at the front desk, including welcoming visitors and handling inquiries with a professional, timely approach.

You will assist with move-ins/outs, coordinate package handling and resident services, and ensure all safety and registration procedures are followed.

Qualifications

• 1+ year experience as a concierge, or 2+ years in a hospitality role.
• Must deliver outstanding customer service.
• Self-motivated and able to work with limited supervision.

Responsibilities

• Oversees front desk services for a luxury residential building.
• Answers calls and inquiries promptly in a professional manner.
• Assists residents with move-in and move-out procedures.
• Welcomes residents, guests, and vendors and registers visitors.
• Manages emergency key procedures and key access control.
• Coordinates resident services including packages, dry cleaning, events, directions, and courtesy calls.
• Performs additional tasks as assigned by supervisor.

Skills

Interpersonal skills

Communication

Multitasking

Proficiency in MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Position Summary

BLT is seeking an outgoing, customer service focused individual who enjoys making a difference in people's lives. The

Schedule

Monday-Friday 6:00am-2:30pm or2:30-11pm

Duties and Responsibilities of the Concierge

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, andconcerns, while responding to all resident inquiries in a professional andtimely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors.Ensures thatall visitors have been properly registered.
• Adheres toemergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Qualification and Requirements of the Concierge

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role
• Must demonstrate commitment to deliver outstanding customer service
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills
• Proficient in Microsoft Office
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Physical Requirements of the Concierge

• Must be able to lift and carry packages over 25 lbs on a regular basis
• Ability to stand, walk, bend, and reach throughout the shift.
• Competitive Pay of $18-20/hr
• Medical, d ental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Tuition Reimbursement program
• Employee housing Discount at BLT-owned properties