Concierge

Ultipro; Rosemont (PA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health plans

Dental plans

Vision plans

Paid time off

401(k) with employer match

Tuition assistance

Job summary

The Mansion at Rosemont, a HumanGood community, is hiring a part-time Concierge team member for weekend midnight to 8 am shifts. You will be the first impression for visitors, handling inquiries, calls, and basic clerical duties in a welcoming environment.

Responsibilities include greeting residents and visitors, sharing community information to support outreach, and assisting with resident services and visitor coordination. Availability may include evenings, weekends and holidays.

Qualifications

• Customer service experience preferred in hospitality or healthcare settings.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Greet residents, potential residents, families, visitors and vendors; manage calls and messages.
• Provide community information to inquiries to support marketing and sales efforts.
• Assist with resident services such as transportation, mail and deliveries, and coordinating visitors.

Skills

Customer service

Hospitality

Communication

Time management

Education

High school diploma or equivalent

Tools

MS Office

Job description

Rosemont - a HumanGood community
404 Cheswick Place
Rosemont, PA 19010, USA

Description

The Mansion at Rosemont, recognized by U.S. News & World Report as "Best of Senior Living" 2022-23, is hiring a part-time Concierge team member! Join us at our boutique senior living community on The Main Line and make an impact on the lives of residents and guests every day.

Shift: Part-Time, Every weekend, Midnight to 8 am. Friday into Saturday, Saturday into Sunday.

Pay: $16.50 - $18.50 - based on experience

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge disseminates information in person or on the telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties.

A day in the life may include:

G reet ing residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages

P rovid ing an overview of community information to those inquiries in support of the marketing and sales efforts

A ssist ing with resident services such as transportation, mail, and deliveries, and the coordination of visitors.

To be successful in the role, you would have:

• Computer skills such as Microsoft suite and desktop publishing software, using internet applications, faxing, copying, etc.
• High school diploma or equivalent
• Availability that may include evenings, weekends & holidays

What’s in it for you?

At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.