Concierge

McKinney Properties, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental

401(K) with employer contribution

Paid Time Off

Short & Long-Term Disability

Paid Holidays

Job summary

McKinney Properties, Inc. is seeking a Full Time Concierge for a luxury mixed-use residential and commercial community. The role involves greeting residents and guests, managing visitors, handling packages, and overseeing security and cleanliness of common areas.

The Concierge will respond to calls, assist with directions, monitor camera activity, and coordinate with maintenance staff to resolve issues while maintaining a professional demeanor at all times.

Qualifications

• Strong interpersonal skills with residents and staff.
• Proficiency with a computer.
• Availability for evening, overnight shifts and weekends.

Responsibilities

• Greet and direct residents and guests.
• Verify and record visitor information.
• Answer calls and provide directions or instructions for the building.
• Receive and process incoming/outgoing laundry, shipments, mail and packages.
• Monitor lobby traffic and alert residents of arrivals.
• Maintain tidy communal areas and provide on-site security presence.
• Keep logbooks for visitors and contractors.
• Observe camera system for suspicious activity and report issues.
• Report maintenance concerns to staff for repairs.
• Represent the community professionally on and off the property.

Skills

Interpersonal skills

Computer proficiency

Evening/night/weekend availability

Job description

Concierge

Opening for Full Time Concierge for a Luxury Mixed-Use Residential & Commercial Community

Job Summary

The Concierge is responsible to serve as the first point of contact for residents, guests and prospective residents in a luxury apartment community. Individual should have strong organizational and communication skills dealing with residents and staff members.

Job Description

The primary responsibilities of the position include:

• Responsible for meeting, greeting and directing residents and guests
• Verify and record visitor information
• Answer calls professionally and assist callers with directions or instructions for the building
• Receive and process incoming and outgoing laundry, shipments and/or mail/packages
• Monitor lobby traffic and alert residents to arriving guests and deliveries
• Keep the communal areas tidy and provide a security presence on-site
• Maintain logbooks for visitors and contractors
• Observe camera system for suspicious activity
• Report any maintenance concerns for repairs of available apartments, model apartment, clubhouse or common areas to the maintenance staff
• Assist in clean-up of resident functions
• Represent the community in a professional manner at all times on and off the property
• Compliance with all company, federal, state and local safety rules
• Immediately report all unsafe conditions
• Respond immediately to spills and slippery conditions
• Any and all duties associated with the successful operation of the property

Requirements

• Must be available for evening, overnight shifts and weekend hours
• Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests
• Proficient with a computer

Other Requirements

While performing the duties of this job, the employee will need to travel from floor to floor and will need to travel outside between buildings in varying outdoor weather conditions. The employee will also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly be required to communicate effectively with others. Occasional lifting may be required.

Benefits

• Medical and Dental
• 401(K) with employer contribution
• Paid Time Off
• Short & Long-Term Disability
• Paid Holidays

EEO Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

McKinney Properties, Inc. has been named a 2024 and 2025 Top Workplace by the Pittsburgh Post Gazette!